Privacy Policy

Effective Date: July 27, 2025
Company Name: Greenloft Organic LLP
Website: www.lecoo.in
Location: Bangalore, India

At Lecoo, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, mobile app, or make purchases through our platform.

By using Lecoo’s services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information to provide you with the best possible shopping experience.

a) Information You Provide

Name
Delivery address
Email address
Phone number
Payment details (processed securely via third-party gateways)
Feedback, reviews, or queries

b) Automatically Collected Information

When you visit our website or app, we may collect:

IP address
Device type and browser information
Pages viewed and browsing history
Cookies and usage data for analytics

c) Third-Party Data

We may receive information from payment processors, delivery partners, or marketing platforms to help complete your orders and improve services.

2. How We Use Your Information

We use your information to:

Process and deliver your orders
Provide customer support
Send order updates and promotional offers (only if you opt in)
Improve our website, products, and user experience
Prevent fraud and ensure transaction security
Comply with legal requirements

We never sell, rent, or trade your personal information to third parties.

3. Sharing of Information

We share limited data only with:

Delivery partners – to fulfill your order
Payment gateways – to securely process your payments
Analytics and marketing tools – to understand customer preferences and improve our service
Legal authorities – only if required by law

All our partners follow strict data protection and confidentiality standards.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Personalize your shopping experience
Analyze traffic and website performance
Remember your preferences

You can manage or disable cookies through your browser settings, but some features may not work properly without them.

5. Data Security

We take strong security measures to protect your personal information, including:

SSL encryption for all transactions
Secure payment gateways
Restricted internal data access

However, no online system is 100% secure. By using our services, you acknowledge this inherent risk.

6. Your Rights

You have the right to:

Access, update, or correct your personal data
Request deletion of your information (subject to legal and transactional obligations)
Withdraw consent for marketing communications at any time

To exercise these rights, please email us at care@lecoo.in.

7. Data Retention

We retain your information only as long as necessary to:

Complete your transactions
Fulfill legal, tax, or accounting obligations
After that, data is securely deleted or anonymized.

8. Third-Party Links

Our website or app may contain links to external sites. Lecoo is not responsible for the privacy practices or content of those websites. Please review their privacy policies separately.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
Updates will be posted on this page with the revised effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact:

Lecoo Privacy Officer
Email: care@lecoo.in
Bangalore, Karnataka, India

Privacy Policy